Author: Admin 2
Contributed by Ed Turbeville, National Sales Executive “The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.” – Richard Branson New and existing customers both have certain expectations from the facilities maintenance service provider they choose to partner with. […]
Read moreContributed by Cheryl Costello, National Sales Executive A facility maintenance program designed by an experienced service provider essentially has a broad scope that is often difficult to define briefly. It entails a wide set of responsibilities and the service provider’s role goes far beyond just cleaning and maintaining activities. The upkeep of a customer’s business […]
Automation in cleaning and facility maintenance optimizes processes and cuts expenses. However, many service providers are hesitant to add latest autonomous technologies to their portfolio, largely due to lack of understanding it’s productivity in their environment. As much as automation in cleaning and maintenance tasks impacts efficiency and productivity, it is not feasible or even […]
Is Your Facility Maintenance Partner Delivering Services to Match Your Needs?
Contributed by Darren Theodore, Regional Sales Executive For every outsourced facility maintenance program, the ultimate result includes the output created through multiple processes and operations performed both, daily and on a schedule over a set length of time. As a result, businesses that outsource a wide range of their janitorial and facility maintenance functions to a […]
Read moreA Complex Problem: Rising Costs, Supply Chain Disruptions, and Labor Shortages Continue to Affect Businesses
Contributed by Steve Weiand, VP Client Relations “The annual inflation rate in the US accelerated to 8.5% in March of 2022, the highest since December of 1981 from 7.9% in February and compared with market forecasts of 8.4%. Many analysts expect that March will mark the peak in inflation, supply chain bottlenecks persist and consumer demand […]
Read moreA Customer-Driven Approach and Employee Retention in Facilities Maintenance Services
Contributed by Dennis Ritt, Regional Sales Executive For every facilities maintenance service provider, ensuring a low employee turnover translates to the company’s standards of quality, efficiency, customer satisfaction, and competitive advantage. While employee retention leads to a host of benefits for the service provider’s own success and growth, it becomes even more meaningful when the […]
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