Author: Admin 2

Facility Maintenance Services with Quality Assurance Ensure Operational Excellence for Financial Institutions

Contributed by Sheryl Perlstein, National Sales Executive “Operational excellence enables an organization to do more with the same staff through better employee engagement and streamlined processes. It is not about cutting resources, but rather about figuring out together how we can better apply our resources,” – Sergei Brovkin, (Principal of Collectiver Inc., organizational performance consulting firm) […]

06/01/2022 The Four Levels of Customer Satisfaction – Are You Satisfied with Your Outsourced Janitorial Services?

Consider a Janitorial Partner with High-Level Customer Service Standards Contributed by Ed Turbeville, Regional Sales Executive A strong customer base has a positive impact on the bottom line of any service providing company. Once a robust customer base is created, it serves as the foundation of gaining a greater market share in the industry. For […]

05/12/2022 Outsourced Services Improve Agility & Profitability for Industrial Manufacturers

Contributed by Cheryl Costello, National Sales Executive Outsourced services have proven to be an effective top strategy for a variety of businesses and sectors, including industrial manufacturing. Preferably, businesses outsource non-core work – activities that the company does not focus on, important but backend support operations that it does not specialize in. While every business […]

05/09/2022

Quality Assurance Practices Drive Operational Success

The Importance of Electronic Quality Management and Web-Based Tools for Janitorial Services Contributed by Garrett Goralski, Regional Sales Executive “Customer service shouldn’t just be a department, it should be the entire company.” – Tony Hsieh (Venture Capitalist) Similar to businesses in any other industry, quality standards for janitorial service providers are critical to customer satisfaction […]

05/02/2022

Diversified Maintenance Attends Connex 2022

Diversified Maintenance attended the Connex 2022 trade show in Long Beach, CA. Thanks to everyone who dropped by our booth to visit with us, and we will be looking forward to seeing you next year!

04/18/2022

Transition Phase for Facilities Maintenance Services with a Customer-Focused Company Culture

Contributed by Dennis Ritt, Regional Sales Executive A service agreement with a new facilities maintenance partner is not as straightforward as signing the contract and starting service delivery the next day. Although clarity, transparency, and attention-to-detail are crucial contract elements that help ensure a smooth transition to the new partner, the service providers can only […]