Month: November 2019
Last week, we kicked off the Workforce Enhancement Program with a training session Philadelphia, PA. We had 23 field leaders from George Castiblanco’s region attend the half-day program that covered various topics to enhance their management skills and foster a great place to work for our associates. This is part of a broader training initiative […]
Read moreIn preparation for a recent visit from the Social Security Commissioner to the Social Security Administration offices in Birmingham, the Diversified crew pulled out all the stops to make the facility shine! The crew – Team Leader Richard Johnson, Day Porter Delessia Frazier, Rolanda Rhone, and Michelle Bryant – did such a great job that […]
Contributed by Dave Saeltzer The Value & Impact of Positive Accountability Accountability is not a one-time solution that a business can use if a situation demands it. Accountability is an ongoing process, a company-wide culture that fuels customer service success; and this applies to an even greater extent for businesses in the service industry. Although […]
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