At Diversified, we utilize custom reporting and monitoring tools to ensure we consistently meet and exceed customer expectations. Our detail-rich reports keep clients in the know by providing feedback on service quality, work site compliance, scheduling, budget adherence, and other essential metrics.

Our technological solutions and business intelligence tools allow us to expedite internal business processes and better serve our clients.

Learn more about our KPI-based Quality Assurance Program.

Our training methodology focuses on enhancing employees’ skills and developing a customer-focused perspective. We have multiple training and development programs designed to align jobs tasks to customer’s scope of work.

Our OSHA Certified Environmental Health & Safety Team ensure the organization complies with all current EHS regulations and work to develop, implement, monitor, and manage safety programs, policies, and procedures.

To ensure clear communication, maximized efficiency, and the highest quality service, we provide clients with a Corporate Account Manager.

As the primary point of contact between the client and Diversified, the Corporate Account Manager is responsible for all service management accountability; from overseeing Key Performance Indicators to ensuring service level agreements are met. Your Account Manager is there for you – fostering effective communication and driving results.