Month: March 2022

Diversity Training Program for Facility Maintenance Personnel: A Concrete Way to Increase Engagement and Reduce Conflict

Contributed by Christopher Payne, Regional Sales Executive Diversity & Inclusion (D&I) are important elements to incorporate in the employee training agenda for facility maintenance companies. Through diversity training, these service providers can ensure their back-end office employees as well as their on-ground staff are all performing their individual responsibilities as a part of cohesive teams. […]

03/21/2022 Creating a Balanced Schedule and Workflow for Consistent Facility Maintenance Services

Contributed by Ed Turbeville, Regional Sales Executive Aligning Scope of Work and Deliverables with Optimal Staffing Levels The purpose of partnering with a facility maintenance service provider is not only to maintain a clean and well-kept business facility, but also to improve internal operations and processes by handing over the backend support functions to a […]

03/17/2022 DM Teams Win 2021 Alabama Governors Safety Award

Diversified Maintenance is proud to have earned the Alabama Governor’s Safety Award for 2021. Major Criteria for these awards are 12 months with no OSHA recordable incidents (Excellence Award) or 24 Months with no recordable incident (Superior Award). We truly appreciate all our hard-working team members’ continued efforts in making Diversified Maintenance a safer place […]

03/15/2022

How a Facilities Maintenance Partner for Banks Can Impact Business Performance

Contributed by Sheryl Perlstein, National Sales Executive One of the pillars of success for banks and financial institutions is customer excellence. Similarly, an optimal brand experience for customers depends on a number of factors related to the financial service standards as well as the ambiance that they operate in. A clean and orderly environment within bank premises […]

03/11/2022

What to Look for in a Facilities Maintenance Service Provider: Data-Driven Decisions, High Customer Lifetime Value and Retention

Contributed by Mark Gilbreth, Regional Sales Executive Most facilities maintenance companies focus more attention on the acquisition of new customers than customer retention. On the contrary, service providers with high customer retention understand that it costs less to keep existing customers than it does to acquire new ones. Put simply, increasing the value of existing […]

03/11/2022

Outsourced Service Provider or a Trusted Partner with Shared Values?

Contributed by Dennis Ritt, Regional Sales Executive The Importance of a Facilities Maintenance Partner with Similar Culture and Values The success of every business is based on its solid foundational elements that provide a framework to operate, move forward, stay on track, and flourish. The foundation of a business also shapes its culture and values […]