Category: Blog

How Facilities Maintenance Partners Can Align Customer Expectations and Service Transition

Contributed by Sheryl Perlstein, Sales Executive A large number of professional facilities maintenance service providers operate under the assumption that the customer experience journey commences at the same time as the on-site service delivery. In reality, they are required to play a significant role prior to this date to ensure a smooth service transition for […]

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Safety Management and Chemical Applications in Professional Janitorial Services

Contributed by Ed Turbeville, Regional Sales Executive “Safety management is commonly understood as applying a set of principles, framework, processes and measures to prevent accidents, injuries and other adverse consequences that may be caused by using a service or a product.” – Skybrary From a customer’s viewpoint, outsourcing the janitorial function of their facility requires […]

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Facilities Maintenance Partner Solution Vs. Internal Self-Performing Program

Contributed by Mark Gilbreth, Regional Sales Executive Integrated facilities maintenance services require a comprehensive program with multiple processes to ensure that business operations for customers can continue at optimal efficiency. For the program to deliver desired results consistently and successfully, it is imperative that the scope of work, choice of cleaning protocols, frequency and schedule, […]

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Don’t Settle for Mediocre Standards – Specialization is Key for Success in Facility Maintenance Services

Contributed by Dennis Ritt, Regional Sales Executive Success in the facility maintenance industry requires companies to be more than just an outsourced service provider that requires the customer’s guidance frequently on what needs to be done in order to fulfill their expectations. On the contrary, service providers that work as professional partners focus on creating […]

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The 3 C’s of a Meticulous Facilities Maintenance Program for Financial Institutions

Contributed by Sheryl Perlstein, National Sales Executive Financial institutions often choose to outsource their facilities maintenance services to professionals for a variety of reasons including convenience, quality standards, and cost efficiency, among others. Based on the sensitive nature of their business and its high level of commitment to customer service, financial institutions not only expect their […]

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Diversified Maintenance attends Disability:IN’s Annual Conference in Dallas, TX!

Diversified Maintenance attends Disability:IN’s Annual Conference in Dallas, TX! We had a fantastic time, from interviewing great Next Gen leaders, meeting with certified DOBEs, and exchanging best practices with other corporations seeking to advance our disability and accessibility inclusion. The conference was action-packed and filled with enriching educational and engagement opportunities!

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