Author: Admin 2
Contributed by Sheryl Perlstein, National Sales Executive “Operational excellence enables an organization to do more with the same staff through better employee engagement and streamlined processes. It is not about cutting resources, but rather about figuring out together how we can better apply our resources,” – Sergei Brovkin, (Principal of Collectiver Inc., organizational performance consulting firm) […]
Read moreConsider a Janitorial Partner with High-Level Customer Service Standards Contributed by Ed Turbeville, Regional Sales Executive A strong customer base has a positive impact on the bottom line of any service providing company. Once a robust customer base is created, it serves as the foundation of gaining a greater market share in the industry. For […]
Contributed by Cheryl Costello, National Sales Executive Outsourced services have proven to be an effective top strategy for a variety of businesses and sectors, including industrial manufacturing. Preferably, businesses outsource non-core work – activities that the company does not focus on, important but backend support operations that it does not specialize in. While every business […]
Quality Assurance Practices Drive Operational Success
The Importance of Electronic Quality Management and Web-Based Tools for Janitorial Services Contributed by Garrett Goralski, Regional Sales Executive “Customer service shouldn’t just be a department, it should be the entire company.” – Tony Hsieh (Venture Capitalist) Similar to businesses in any other industry, quality standards for janitorial service providers are critical to customer satisfaction […]
Read moreDiversified Maintenance Attends Connex 2022
Diversified Maintenance attended the Connex 2022 trade show in Long Beach, CA. Thanks to everyone who dropped by our booth to visit with us, and we will be looking forward to seeing you next year!
Read moreTransition Phase for Facilities Maintenance Services with a Customer-Focused Company Culture
Contributed by Dennis Ritt, Regional Sales Executive A service agreement with a new facilities maintenance partner is not as straightforward as signing the contract and starting service delivery the next day. Although clarity, transparency, and attention-to-detail are crucial contract elements that help ensure a smooth transition to the new partner, the service providers can only […]
Read moreContributed by Ed Turbeville, Regional Sales Executive There has been an increased need since 2020 for running business operations in a safe manner that necessitates a wide range of cleaning and disinfecting protocols to be implemented regularly. As a result, there is a greater need for different businesses to partner with professionally certified/qualified janitorial service providers […]
Read moreContributed by Mark Gilbreth, Regional Sales Executive Partner with a Janitorial Company with Recognition and Performance Awards for its Employees The shifting dynamics of the economy and the labor market has impacted the workforce in terms of its readiness to take up new opportunities as well as their preference toward working in companies that offer […]
Contributed by Darren Theodore, Regional Sales Executive Key Performance Indicators (KPIs) for janitorial services include concrete data that highlights essential information on the existing standards of services delivered and how the current practices align with their objectives and customer expectations. Subsequently, janitorial service KPIs identify opportunities for improvement and come up with solutions to improve […]
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