Month: September 2021

Diversified’s Sister Company ESS Named 2nd Largest Black-Owned Company in Charlotte, NC

Diversified’s sister company, ESS, was named the 2nd largest black-owned company in Charlotte, NC by the Charlotte Business Journal. Congratulations to ESS!

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Outsourced Janitorial Services for Enhanced Workplace Safety

Contributed by Christopher Payne, Regional Sales Executive Professional janitorial services are sometimes associated with maintaining clean workplaces with a well-kept appearance. However, the benefits of professional deep cleaning also impact operational efficiency and employee productivity by improving the health and safety standards of the facility. In fact, the post-pandemic work world requires safe and healthy […]

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Outsourced Facilities Maintenance as a Preventative Strategy to Reduce Industrial Downtime

Contributed by Cindy Fetters, Regional Sales Executive Some of the most common challenges faced by industrial manufacturing businesses pertain to inventory control, supply chain management, fast-paced innovation, cost reduction, and operational productivity among others. The COVID-19 pandemic has added to these difficulties, which are compounded by the industry’s turbulent and uncertain environment. Industrial manufacturers are […]

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Is Your Facility Maintenance Partner Delivering Critical Success Factors

Contributed by Michael Arrington, Regional Sales Executive “Critical Success Factors, also known as Key Results Areas, are the areas of your business or project that are vital to its success. Identifying and communicating CSFs within your organization helps to ensure that your business or project is focused on its aims and objectives.” – MindTools As […]

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The Way Forward: Innovation for Facilities Maintenance Services

Contributed by Mark Gilbreth, Regional Sales Executive With growing competition and evolving customer demands, innovation for the facilities maintenance industry is critical to progress toward improved processes, productivity, and outcomes. Facilities maintenance service providers must also cultivate an innovation culture in order to broaden their scope of work and improve service quality. Along with their […]

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Integrating Automation & Technology in Facilities Maintenance Services

Contributed by Cheryl Costello, National Sales Executive Businesses that outsource their janitorial and facilities maintenance functions to professional service providers frequently expect improved performance with other growing demands, the majority of which are associated with enhancing service delivery through automation and technology. Similar to most other industries, technology plays an important role for facilities maintenance […]

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The Impact of Cross-Training on Team Performance

Collective Success for Facilities Maintenance Services Contributed by Darren Theodore, Regional Sales Executive Facilities maintenance companies that deliver integrated service programs provide an array of services to customers to choose from. Their on-ground employees require specialized training and skills sets to accomplish various processes and operations at each site. It is crucial for these employees […]

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Consistency is Key to High Quality Facilities Maintenance Services

Contributed by Garrett Goralski, Regional Sales Executive In a highly competitive industry, customer experience becomes an important differentiator between a facilities maintenance company and its competitors. For most customers, a positive experience is based on basic service attributes such as range of services offered, cost efficiency of the program, and ease of communications. However, most […]

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The Delta Variant Surge and its Impact on Businesses

“Delta is currently the predominant strain of the virus in the United States. It causes more infections and spreads faster than early forms SARS-CoV-2.The Delta variant is highly contagious, nearly twice as contagious as previous variants.” – Centers for Disease Control and Prevention (CDC) Just as it seemed that things were returning to some semblance […]

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