Category: Blog
Contributed by Dennis Ritt, Regional Sales Executive A service agreement with a new facilities maintenance partner is not as straightforward as signing the contract and starting service delivery the next day. Although clarity, transparency, and attention-to-detail are crucial contract elements that help ensure a smooth transition to the new partner, the service providers can only […]
Read moreContributed by Ed Turbeville, Regional Sales Executive There has been an increased need since 2020 for running business operations in a safe manner that necessitates a wide range of cleaning and disinfecting protocols to be implemented regularly. As a result, there is a greater need for different businesses to partner with professionally certified/qualified janitorial service providers […]
Contributed by Mark Gilbreth, Regional Sales Executive Partner with a Janitorial Company with Recognition and Performance Awards for its Employees The shifting dynamics of the economy and the labor market has impacted the workforce in terms of its readiness to take up new opportunities as well as their preference toward working in companies that offer […]
KPIs for Janitorial Services: Assess Cleaning Performance with Quantifiable Metrics
Contributed by Darren Theodore, Regional Sales Executive Key Performance Indicators (KPIs) for janitorial services include concrete data that highlights essential information on the existing standards of services delivered and how the current practices align with their objectives and customer expectations. Subsequently, janitorial service KPIs identify opportunities for improvement and come up with solutions to improve […]
Read moreDiversity Training Program for Facility Maintenance Personnel: A Concrete Way to Increase Engagement and Reduce Conflict
Contributed by Christopher Payne, Regional Sales Executive Diversity & Inclusion (D&I) are important elements to incorporate in the employee training agenda for facility maintenance companies. Through diversity training, these service providers can ensure their back-end office employees as well as their on-ground staff are all performing their individual responsibilities as a part of cohesive teams. […]
Read moreCreating a Balanced Schedule and Workflow for Consistent Facility Maintenance Services
Contributed by Ed Turbeville, Regional Sales Executive Aligning Scope of Work and Deliverables with Optimal Staffing Levels The purpose of partnering with a facility maintenance service provider is not only to maintain a clean and well-kept business facility, but also to improve internal operations and processes by handing over the backend support functions to a […]
Read moreDiversified Maintenance is proud to have earned the Alabama Governor’s Safety Award for 2021. Major Criteria for these awards are 12 months with no OSHA recordable incidents (Excellence Award) or 24 Months with no recordable incident (Superior Award). We truly appreciate all our hard-working team members’ continued efforts in making Diversified Maintenance a safer place […]
Read moreContributed by Sheryl Perlstein, National Sales Executive One of the pillars of success for banks and financial institutions is customer excellence. Similarly, an optimal brand experience for customers depends on a number of factors related to the financial service standards as well as the ambiance that they operate in. A clean and orderly environment within bank premises […]
Contributed by Mark Gilbreth, Regional Sales Executive Most facilities maintenance companies focus more attention on the acquisition of new customers than customer retention. On the contrary, service providers with high customer retention understand that it costs less to keep existing customers than it does to acquire new ones. Put simply, increasing the value of existing […]
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