Category: Blog
Contributed by Mark Gilbreth, Regional Sales Executive As essential services, janitorial companies not only continued to function through the initial pandemic-driven lockdown but also went on to play a critical role in enabling businesses to resume operations afterward. Cleaning and janitorial employees were expected to step up from their traditional back-end roles and operate at […]
Read moreContributed by Jessica Williamson, Regional Sales Executive Owing to the health and safety concerns, the initial days of returning to work were stressful for most office workers. As a result, many businesses swiftly adjusted to the ‘new normal’ and adopted measures to adhere to essential SOPs that allowed most employees to work closely with co-workers […]
Contributed by Garrett Goralski, Regional Sales Executive With growth in the cleaning and facilities maintenance industry, numerous new entrants focus on bringing in new business to expand their customer portfolio. While their new customer acquisition strategies may be successful, many facilities maintenance service providers struggle with the challenges of achieving customer success. “Customer Success is […]
Professional Facilities Maintenance Services Support Customer Experience Goals for Banks and Financial Institutions
Contributed by Nancy Matura, National Sales Executive “As its name implies, customer experience in banking refers to a customer’s collective experience interacting with various touch-points.” – Phillip Dudovicz (Industry Director, Hitachi Solutions America) A pristine appearance, immaculate hygiene standards, and specialized cleaning practices are all vital aspects of the customer experience for banks and financial […]
Read moreTeam Effort is the Way Forward for Successful Facilities Maintenance Programs
Contributed by Mark Gilbreth, Regional Sales Executive “If everyone is moving forward together, then success takes care of itself.” – Henry Ford Building a workforce with skills, knowledge, and expertise in multitasking and executing a variety of roles is critical for facilities maintenance service providers. Each employee’s job description includes several cleaning and maintenance functions […]
Read moreIs Your Facilities Maintenance Partner Effectively Managing the Staffing Challenges
Contributed by Ed Turbeville, National Sales Executive Finding the right talent and retaining it are critical for company growth. The emerging job market trends, however, require businesses to design effective strategies to face labor shortages, streamline hiring processes, and reduce employee turnover. One of the most important approach toward solving the staffing challenges is to […]
Read moreContributed by Jessica Williamson, Regional Sales Executive With most businesses returning to work with both, hybrid and full-return schedules, it had become imperative to prioritize employee health and safety rather than rushing back to regain the pre-pandemic work life routine without an effective strategy. Businesses needed to devise new techniques to fulfil employee safety expectations, and […]
Read moreContributed by Cheryl Costello, National Sales Executive The COVID-19 pandemic compelled various manufacturing plants to scrutinize their maintenance, hygiene, and sustainability practices in order to improve them and ensure that cleanliness and employee health were always prioritized. Similarly, it became necessary to continue plant operations with greater emphasis on developing stronger and stricter food sanitation […]
Contributed by Rashawn Sims, Senior Director – Client Relations “Best Practice: A working method or set of working methods that is officially accepted as being the best to use in a particular business or industry.” – Cambridge Dictionary For the commercial cleaning service industry, best practices represent the most prudent cleaning program with effective protocols […]
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