Author: Admin 2
Contributed by Dennis Ritt, Regional Sales Executive For outsourced janitorial service providers that operate simply as a vendor for their customers, the primary objective is to generate revenue in exchange for supplying their services. On the contrary, service providers that focus on each account’s success as a partner work with the key goal of developing […]
Read moreContributed by Christopher Payne Regional Sales Executive The Importance of Selecting a Facilities Maintenance Partner with High Employee Retention Employee turnover, in industries like facilities maintenance services, has always been a challenge and is usually over the average rate of 200 percent. These service providers are required to manage a host of difficulties associated with […]
Contributed by Darren Theodore, Regional Sales Executive “Employee enablement is the strategic and systematic practice of giving employees whatever they need to do their job to the best of their ability.” – Josh Brown, Marketing Manager, Helpjuice Every business expects their facilities maintenance service partner to deliver high quality standards consistently. In order to achieve […]
Janitorial Services Can Help Thrive in the New Normal with a Long-Term Commitment
Contributed by Mark Gilbreth, Regional Sales Executive As essential services, janitorial companies not only continued to function through the initial pandemic-driven lockdown but also went on to play a critical role in enabling businesses to resume operations afterward. Cleaning and janitorial employees were expected to step up from their traditional back-end roles and operate at […]
Read moreReturn-to-Work Expectations – Why Your Employees should be Satisfied with Office Cleaning and Maintenance Standards
Contributed by Jessica Williamson, Regional Sales Executive Owing to the health and safety concerns, the initial days of returning to work were stressful for most office workers. As a result, many businesses swiftly adjusted to the ‘new normal’ and adopted measures to adhere to essential SOPs that allowed most employees to work closely with co-workers […]
Read more4 Elements that Make a Stellar Customer Success Strategy in Facilities Maintenance Services
Contributed by Garrett Goralski, Regional Sales Executive With growth in the cleaning and facilities maintenance industry, numerous new entrants focus on bringing in new business to expand their customer portfolio. While their new customer acquisition strategies may be successful, many facilities maintenance service providers struggle with the challenges of achieving customer success. “Customer Success is […]
Read moreContributed by Nancy Matura, National Sales Executive “As its name implies, customer experience in banking refers to a customer’s collective experience interacting with various touch-points.” – Phillip Dudovicz (Industry Director, Hitachi Solutions America) A pristine appearance, immaculate hygiene standards, and specialized cleaning practices are all vital aspects of the customer experience for banks and financial […]
Read moreContributed by Mark Gilbreth, Regional Sales Executive “If everyone is moving forward together, then success takes care of itself.” – Henry Ford Building a workforce with skills, knowledge, and expertise in multitasking and executing a variety of roles is critical for facilities maintenance service providers. Each employee’s job description includes several cleaning and maintenance functions […]
Contributed by Ed Turbeville, National Sales Executive Finding the right talent and retaining it are critical for company growth. The emerging job market trends, however, require businesses to design effective strategies to face labor shortages, streamline hiring processes, and reduce employee turnover. One of the most important approach toward solving the staffing challenges is to […]
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