Category: Blog
Contributed by Mark Gilbreth, Regional Sales Executive Any business seeking a new janitorial service provider is likely to base its final decision on the company’s ability to deliver exceptional standards of service. In order to achieve such high expectations from a new customer, janitorial service providers must not only prioritize building a successful core team […]
Read moreContributed by Ed Turbeville, National Sales Executive “Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled.” – Anne M. Mulcahy (First Female CEO of a Fortune 500 Company) For a janitorial service provider, the quality of the on-ground […]
Business operations are core activities that are performed on a daily basis to accomplish key business objectives and earn a profit. These operations, on the other hand, are supported by an array of tasks and functions that are unrelated to revenue generation but increase the value of the core operations by enabling the business to […]
Key Benchmarking Tips for Your New Janitorial Partner
Contributed by Christopher Payne, Regional Sales Executive For most businesses, switching to a new janitorial service provider from an existing one is likely to result in disruptions during transition, and may possibly take time for the new company to fully get on track to required productivity. However, there are several instances that work as customer […]
Read moreThe Other Side of Insufficient Labor Force
How Facilities Maintenance Services Can Rebound Despite Labor Shortages in Other Industries Over a year after the COVID-19 pandemic struck, the US economy is on its road to recovery and navigating through some long-lasting challenges. According to the Federal Reserve [1], the country’s economic recovery continues to be on track despite a rise in coronavirus […]
Read moreThe Significance of Transparency in Facilities Maintenance Contract Terms
Contributed by Darren Theodore, Regional Sales Executive Every new facilities maintenance program commences after a contract is designed and agreed upon by both, the service provider and the customer. The contract’s main aim is to specify all relevant information about the cleaning and maintenance program in order to outline the terms of the agreement with […]
Read moreContributed by Nancy Matura, National Sales Executive Prior to the COVID-19 pandemic, the US job market dynamics were significantly different from what they are now, mainly because a greater number of people were willing to work hourly jobs. Owing to the large pool of candidates readily available during the pre-pandemic times, businesses were able to […]
Read moreContributed by Garrett Goralski, Regional Sales Executive Making a transition from an existing janitorial service provider to a new one or from a self-performing model to a professionally managed outsourced program, it is essential to make the most of the transition phase with a comprehensive, value-driven approach. While it may appear like a simple process […]
Contributed by Ed Turbeville, National Sales Executive “There is a big difference between a satisfied customer and a loyal customer.” –Shep Hyken (Customer Experience Expert) Facilities maintenance companies strive to achieve higher customer retention for a number of reasons, including cost effective benefits. It leads to less costs to improve the value of longstanding customers […]
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