Category: Blog
Contributed by Sheryl Perlstein “According to a variety of studies conducted in the US, consumers have identified competency as the element that plays one of the biggest role in a good customer experience. To be competent, a customer support professional must have a strong knowledge of the company and its products, as well as […]
Read moreContributed by Mark Gilbreth The need to hire a new janitorial partner is driven by several factors, such as unsatisfactory performance by the current service provider, switching from a self-performing model to an outsourced one, among others. However, many businesses show reluctance in making the decision due to the possible challenges of a disordered transition. […]
Contributed by Garrett Goralski, Regional Sales Executive According to INVESTOPEDIA, Value Chain is a business model that describes the full range of activities needed to create a product or service. Facility maintenance services, for instance, maintain a value chain that includes consecutive steps and individual processes to ensure customer facilities are cleaned and maintained with […]
High Potential and Promising Results of Autonomous Technology in Commercial Janitorial Services
Contributed by Ed Turbeville, National Sales Executive “The great growling engine of change – technology.” – Alvin Toffler In a fast-paced and competitive industry, competent and successful janitorial companies are investing in technology to support their objectives of maintaining clean, safe, healthy, and sanitized facilities for their customers. The use of technology in day-to-day […]
Read moreOutsourced Janitorial Services for Enhanced Workplace Safety
Contributed by Bruce Gagle | Regional Sales Executive Professional janitorial services are sometimes associated with maintaining clean workplaces with a well-kept appearance. However, the benefits of professional deep cleaning also impact operational efficiency and employee productivity by improving the health and safety standards of the facility. In fact, the post-pandemic work world requires a safe […]
Read moreAdvantages of a Commercial Janitorial Partner with a Direct Hire Model
Contributed by Garrett Goralski | Regional Sales Executive Commercial janitorial services carry out crucial functions through a number of processes that are designed to create a positive impact on operational efficiencies for their customers. A clean and well-maintained workplace makes a fantastic first impression on customers, potential clients, visitors, and employees which is also a […]
Read moreContributed by Sheryl Perlstein, Sales Executive A large number of professional facilities maintenance service providers operate under the assumption that the customer experience journey commences at the same time as the on-site service delivery. In reality, they are required to play a significant role prior to this date to ensure a smooth service transition for […]
Read moreContributed by Ed Turbeville, Regional Sales Executive “Safety management is commonly understood as applying a set of principles, framework, processes and measures to prevent accidents, injuries and other adverse consequences that may be caused by using a service or a product.” – Skybrary From a customer’s viewpoint, outsourcing the janitorial function of their facility requires […]
Contributed by Mark Gilbreth, Regional Sales Executive Integrated facilities maintenance services require a comprehensive program with multiple processes to ensure that business operations for customers can continue at optimal efficiency. For the program to deliver desired results consistently and successfully, it is imperative that the scope of work, choice of cleaning protocols, frequency and schedule, […]
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