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Contributed by Sheryl Perlstein “According to a variety of studies conducted in the US, consumers have identified competency as the element that plays one of the biggest role in a good customer experience. To be competent, a customer support professional must have a strong knowledge of the company and its products, as well as […]
Read moreContributed by Mark Gilbreth The need to hire a new janitorial partner is driven by several factors, such as unsatisfactory performance by the current service provider, switching from a self-performing model to an outsourced one, among others. However, many businesses show reluctance in making the decision due to the possible challenges of a disordered transition. […]
Contributed by Garrett Goralski, Regional Sales Executive According to INVESTOPEDIA, Value Chain is a business model that describes the full range of activities needed to create a product or service. Facility maintenance services, for instance, maintain a value chain that includes consecutive steps and individual processes to ensure customer facilities are cleaned and maintained with […]
High Potential and Promising Results of Autonomous Technology in Commercial Janitorial Services
Contributed by Ed Turbeville, National Sales Executive “The great growling engine of change – technology.” – Alvin Toffler In a fast-paced and competitive industry, competent and successful janitorial companies are investing in technology to support their objectives of maintaining clean, safe, healthy, and sanitized facilities for their customers. The use of technology in day-to-day […]
Read moreOutsourced Janitorial Services for Enhanced Workplace Safety
Contributed by Bruce Gagle | Regional Sales Executive Professional janitorial services are sometimes associated with maintaining clean workplaces with a well-kept appearance. However, the benefits of professional deep cleaning also impact operational efficiency and employee productivity by improving the health and safety standards of the facility. In fact, the post-pandemic work world requires a safe […]
Read moreAdvantages of a Commercial Janitorial Partner with a Direct Hire Model
Contributed by Garrett Goralski | Regional Sales Executive Commercial janitorial services carry out crucial functions through a number of processes that are designed to create a positive impact on operational efficiencies for their customers. A clean and well-maintained workplace makes a fantastic first impression on customers, potential clients, visitors, and employees which is also a […]
Read moreAmid increased competition and a growing need to enhance customer satisfaction, organizations are devising new ways that help them leverage consumer demand and stay competitive. Online training is the latest trend to be adopted by businesses the world over and has already produced significantly positive results. According to a report published by Greenice, a leading […]
Read moreHaving a diverse number of customers in multiple industry verticals means being prepared for a range of different environments, each with its own cleaning and maintenance challenges. With over four decades of experience in serving customers from various industries including industrial and manufacturing, retail, government, commercial offices, logistics and distribution, healthcare and IT, the teams […]
No matter what the nature of your work, accidents do happen. Even a simple office space can pose potential risks for serious illness or injury. To avoid such mishaps, many organizations have invested the required time and resources in ensuring the safety of their work environment. There are, in fact, several ways in which you, […]
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