Category: Blog

Customer Satisfaction & Janitorial Services for Banks: Is the Overall Experience Meeting Customer Expectations?

Contributed by Sheryl Perlstein Banks operate in a highly competitive business landscape where customer satisfaction is one of the critical factors for success. As most banks focus on improving their core services, they tend to overlook the impact of backend operations such as janitorial and maintenance services on customer satisfaction, their overall reputation, and eventually […]

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Valuable Processes & Actions for Seamless Service Transition with a New Janitorial Service Provider

Contributed by Ed Turbeville When a business decides to switch janitorial service providers or brings in a new cleaning team, it is crucial to minimize disruptions and uphold high levels of cleanliness and hygiene standards. To ensure there is no compromise on service quality and minimal operational downtime, a well-executed service transition plan is essential […]

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The Impact of Professional Janitorial Services on Your Bottom-Line

Contributed by Cheryl Costello Outsourcing is an increasingly common and popular business practice with a host of benefits, especially for non-core support functions that can be easily assigned to external service providers. Among several other such services is the janitorial function that plays a non-core but essential part in supporting uninterrupted operations and efficiency. However, […]

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A Single-Vendor Approach for Outsourced Facilities Maintenance Services

Businesses in all types of industries face a wide range of diverse challenges in a rapidly evolving landscape. It is now more crucial than ever to respond to the fast-paced environment by streamlining processes and continually maintaining competitiveness. As a result, many support functions are outsourced to professional service providers including facilities maintenance, in order […]

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Revolutionizing Facility Maintenance Services: The Rise of Autonomous Cleaning Technology

Contributed by Ed Turbeville Over the past several years, the facility maintenance industry has witnessed a significant transformation with the introduction of autonomous cleaning technology. Intelligent and automated solutions that improve efficiency, cut costs, and offer a greater level of cleanliness are replacing conventional cleaning techniques. From robotic vacuums to automated floor scrubbers, outsourced service […]

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Significant Key Performance Indicators in Outsourced Facility Maintenance Services

Businesses that outsource their cleaning and maintenance functions to professional service providers often find it challenging to assess their performance objectively. In order to resolve these challenges, exploring essential Key Performance Indicators (KPIs) is an effective approach that help both the customers and service providers to evaluate and improve the quality and effectiveness of the […]

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Are You Getting Facilities Maintenance Services with Satisfactory Occupational Health and Workplace Safety Practices?

According to OSHA (Occupational Safety & Health Administration US Dept. of Labor), the primary objective for workplace safety and health programs is to prevent injuries, illnesses, and deaths, as well as the suffering and financial hardship these events can cause for workers, their families, and employers. These programs include a wide range of recommended practices […]

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Adding Value to a More Diverse Supplier Base with Your Janitorial Service Partner

The Harvard Business Review states that supplier diversity widens the pool of potential suppliers and promotes competition in the supply base, which improves quality, drives down costs, and makes supply chains more resilient. With a deepening sense to be more inclusive and create an impact, a growing number of businesses is considering supplier diversity as […]

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The Impact of Professional Janitorial Services on Your Bottom-Line

Outsourcing is an increasingly common and popular business practice with a host of benefits, especially for non-core support functions that can be easily assigned to external service providers. Among several other such services is the janitorial function that plays a non-core but essential part in supporting uninterrupted operations and efficiency. However, the various benefits of […]

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