Blog/News
Blog/News
Outsourced Facilities Maintenance Services with High Employee Retention
Outsourced Facilities Maintenance Services with High Employee Retention: An Essential Component of Better Customer Service & Stronger Partnership Contributed by Garrett Goralski “The way your employees feel is the way your customers will feel. And if your employees don’t feel valued, neither will your customers.” – Sybil F. Stershic According to SHRM (Society for Human […]
Read moreDoes Your Facility Maintenance Service Provider Facilitates Teamwork?
Contributed by Mark Gilbreth Efficiency, Productivity, & Other Effects of Fostering Teamwork Teamwork is essentially the force behind the success of outsourced facilities maintenance operations. It ensures that the on-ground teams come together to achieve the same goals which leads to a multitude of benefits, including putting together their strengths to work efficiently, faster problem-solving, […]
Read moreStand-Alone Janitorial Vs. Integrated Facility Maintenance Services
Janitorial services are regular, small office cleaning tasks required to keep a clean workplace daily. While the scope of services may vary according to customer requirements, janitorial companies typically provide basic cleaning, sweeping, mopping, vacuuming, restroom cleaning, and other similar services. While all of their day-to-day cleaning duties are significant for business facilities, janitorial companies […]
Read moreDiscernible Effects of Local Minimum-Wage Hikes
Contributed by Steve Weiand, SVP Client Relations How Businesses Including Janitorial Services will absorb the Impact of Increased Wages The policy to increase minimum wage often receives both, praise and criticism for various reasons. The most understandable support for minimum wage hike comes from its positive impact on the welfare of low-income workers. On […]
Read moreImportance of Competency in Outsourced Facility Maintenance Services for Financial Institutions
Contributed by Sheryl Perlstein “According to a variety of studies conducted in the US, consumers have identified competency as the element that plays one of the biggest role in a good customer experience. To be competent, a customer support professional must have a strong knowledge of the company and its products, as well as […]
Read moreJanitorial Service Transition Requires Comprehensive Procedures & Communications
Contributed by Mark Gilbreth The need to hire a new janitorial partner is driven by several factors, such as unsatisfactory performance by the current service provider, switching from a self-performing model to an outsourced one, among others. However, many businesses show reluctance in making the decision due to the possible challenges of a disordered transition. […]
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