Blog/News
Blog/News
Employee Incentive Programs by Facility Maintenance Service Providers
Contributed by Mark Gilbreth The day-to-day job requirements for the employees of a professional facility maintenance service provider can be demanding, physically challenging, and often monotonous. Consequently, it is essential for service providers to design an effective employee incentive program for a positive impact on employee satisfaction and engagement. Incentives help these companies retain staff […]
Read moreWhy Outsourcing the Facilities Maintenance Function for Banks Delivers Customer Satisfaction Consistently
Contributed by Sheryl Perstein Banks are known and trusted by their clients as businesses that run with high efficiency in a competitive sector. While their perceptions and expectations are driven by the quality of services offered, customers also walk into a bank with a preconceived impression of entering a welcoming place with a meticulously cleaned, […]
Read moreThe Value of Long-Term Partnership with Outsourced Janitorial Service Provider
Contributed by Chris Payne The stability, efficiency, profitability, and success of any business are influenced by a number of factors, including employees, operations, finances, marketing, target market, and competitors, to name a few. However, the importance of the relationships that a business has with external suppliers and partners must also be recognized for their impact […]
Read moreQuality Assurance as a Crucial Function for Integrated Facility Maintenance Services
Contributed by Cindy Fetters A structured quality management and assurance program is a cornerstone for outsourced facility maintenance services. Essentially, it is important to prioritize quality assurance as a continuous process that ensures that customer expectations, quality standards, and process improvements are achieved adequately and consistently. Among a comprehensive list of other crucial components, effective […]
Read moreUnderstanding Customer Satisfaction Delivered by Facility Maintenance Service Providers
Contributed by Cheryl Costello Considering the overwhelming number of options available for outsourcing the janitorial function, many businesses are unable to select the evaluation criteria when choosing a new service partner. Some of them place more emphasis on the range of services offered, while others see value in the years of experience for the service […]
Read moreAn Outline of Your Expectations: Why Scope of Work is Important for Outsourced Facility Maintenance Services
Contributed by Ed Turbeville The facility maintenance service industry is emerging as a fast growing sector due to the increasing demand for maintaining clean, safe, and healthy workplaces. With its multi-disciplinary nature, the facility maintenance function includes a wide range of responsibilities and processes. It is therefore crucial to ensure that the service provider and […]
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