All
All
Senior Leadership
Senior Leadership
C & I Team
C & I Team
Retail Team
Retail Team
Sales & Marketing Team
Sales & Marketing Team
CFO
Danielle has over 16 years of business experience, which includes a mix of public and private accounting across a broad base of industries including manufacturing, insurance, and retail services. As CFO, Danielle is responsible for covenant reporting, multi-year forecasting and analytical review of company performance.
COO, I.C.E.
Keith drives the Commercial & Industrial business to new heights through vision, attention to details, and an unrelenting work ethic. His facility services journey began in his teens and he has worked his way up to the C Suite by understanding our business and the people with whom we work more so than anyone else.
COO
Bob has over 25 years of experience in the facility maintenance industry. He provides leadership and strategic oversight to the Retail division. Bob is a life-long resident of the Mid-West but now resides in sunny Florida.
EVP of Risk, Procurement, Safety & Strategic Alliances
I.C.E – T
Larry pursues strategic alliances with our partners, sets a clear strategic direction and oversees execution of risk containment. He also drives all aspects of procurement while improving cost efficiencies, and leads our award-winning environmental, health, and safety program.
General Counsel
Marc is responsible for implementing Diversified’s overall legal strategy. He provides support to Human Resources, Safety, Risk Management, Contract Management, and Senior Leadership.
SVP of Business Development
Eric and his team cover a lot of territory – both geographically and informationally. Several of our salespeople earned their I.C.E. designation and are now Subject Matter Experts in sustainability, delivery, and service quality. Eric’s team is experienced, professional and focused on ensuring that we can stand behind every contract we sign.
SVP, Performance & Strategic Development
In his current role as the Senior Vice President, Performance & Strategic Development, Burney provides executive management to customers while retaining responsibility for operations. His ongoing success within the company is due to through dedication, hard work, and a deep commitment to quality service.
Senior Vice President
Frank has over 30 years of experience in Operations Management. He serves as the Senior Vice President of Operations for the Northeast and Mid-Atlantic regions.
Senior Vice President
Russell currently serves as our Senior Vice President for the South Central Region and has 15 years of experience in the National Facilities arena. He has served in senior leadership roles in the Facilities Maintenance industry.
SVP, Business & Customer Development
As the Senior Vice President of Business and Customer Development, Shaheen leads the development of new business as well as directly overseeing the Retail account management groups to help support our existing customers.
VP, Finance & Accounting
John and his team quantify and analyze our revenues and expenses to the minute, to the penny, and to the person so that our field personnel can spend their time focusing on service quality. Whether its customized invoicing or a consolidated statement, John’s department remains agile and responsive.
VP, Operations
Bob spent years on “the customer side” of the facility management table making him highly attuned to preventing service hiccups. Bringing the customers’ point-of-view to his operational leadership allows him insight into understanding “Details Matter.” Bob and his team of outstanding people provide exceptional service night and day.
VP Operations West Region, I.C.E.
Joey understands that facilities services are more about people than the tools, equipment and supplies they use daily. Providing our teams with state of the art equipment is crucial, but hiring the best people, training them well and expertly leading them are what differentiates Joey’s leadership skills placing him head and shoulders above the competition.
HR Director, I.C.E.
Bill leads an HR Department responsible for thousands of employees working in a wide variety of environments meaning that he and his team stay at the top of their game. People are our primary assets in a company where “details matter” from recruiting to retiring and everywhere in the middle.
VP Corporate Operations
Kelly’s responsibilities as Vice President of Corporate Operations at Diversified include oversight of customer service and the management of vendor and customer relations. Kelly’s leadership and innovation has had a positive effect on several aspects of Diversified’s customer experience from roll out to retention.
VP, Human Resources
Lindsay is responsible for ensuring our business is supported by HR programs that attract, develop and retain our talent. People matter just as much as details and we are committed to building a great place to work for our thousands of team members.
Director of Corporate Operations
As the Director of Corporate Operations at Diversified Maintenance, Melissa oversees the daily operations of the Customer Care department, Field Help Desk, Customer Service, Account Specialists and Work Order teams.
Account Director
Travis serves as the primary contact for several key customers, helping coordinate efforts both on-site and through our centralized support teams to ensure client satisfaction. As an advocate for client happiness, Travis strives to form strong relationships and trust with our customers.
Controller
Paula oversees the general ledger functions, accounts payable, cash disbursements, accounts receivable, payroll , new hire, purchasing and bank reconciliation functions at Diversified.
Vice President, Finance
Andrea graduated with an MBA in Finance and Operations from George Mason University and has 20 years of international business experience in a variety of industries such as electronic retail, manufacturing and insurance arena. At Diversified, Andrea is involved in Sales Force Implementation, field support, incentive program design/implementation.
Director, Account Management
Rashawn works hand in hand with key customers to build valuable relationships, foster growth and achieve value objectives of our clients.
Vice President, Marketing
At Diversified, Maheen is responsible for developing and executing marketing and communications programs across digital and traditional channels. She also forms new strategies to enhance Diversified’s overall brand and online presence.
VP, National Accounts
Jim’s career began with 20 plus years in retail management in positions that have spanned over 8 states. As the VP of National Accounts, Jim is committed to customer growth through his dedication to service and excellence.
Account Director
As an Account Director, Monika oversees the day to day performance of one of Diversified’s key national accounts. She plays a vital role in customer relationship management, develops process and procedure for efficient operation, and leads the field operations team by providing training and guidance.
IT Manager
Ben’s primary skill at managing our IT Department is his ability to connect the dots, and since he works for a company serving all fifty states in the U.S. – there are lots of dots to connect. Ben ensures that our people utilize technology to its fullest while also providing insight into where technology will be taking us and our clients in the future.
Vice President, I.C.E.
Max, or Robert, as he’s known at the office is a rarity who pursues facility maintenance opportunities for as long as it takes and for good reasons. Not many people can claim to have been employed in the facility services arena with the same company for over forty years.
Regional Account Executive
Jessica Hawley works in our southwestern region where she has been in the service industry for years. She’s an Arizona native and tremendously active in the community. Her energetic and enthusiastic yet professional approach aids her success in earning customers’ trust and loyalty.
National Account Executive
Uncovering opportunities and finding prospective customers are Ed’s passions. He is continuously contacting, qualifying and working with facility maintenance service executives to determine the best solutions for their integrated service challenges.
Director, Business Development & Diversity
Ciara specializes in assisting organizations seeking to achieve supplier diversity spend goals via facility maintenance service contracts. Having developed an extensive network since 2012, Ciara’s first goal is to ensure that we’re the right solution for a customer’s facility maintenance needs, and only then she begins discussing diversity spend.
Regional Sales Executive
Ryan brings 15+ years of business development experience to the team with many of them spent in facility services. He is an expert in bringing value added solutions to customers across a wide variety of industries. Ryan enjoys working with clients to build integrated facility management programs that improve conditions while maintaining budgetary demands.
Regional Sales Executive
Scott Kelsey brings over 30 years of sales experience to the Diversified team in his role as Regional Sales Executive, covering the Ohio, Indiana, Northern Kentucky and Michigan markets. His customer-focused approach, attention to details, and belief in long-term partnerships are keys to his success.
Regional Account Executive
Igor is a life long sales professional, who loves engaging his prospects and formulating long lasting mutually beneficially relationships. With 3 continents worth of business expertise, he now services the Georgia Region calling Atlanta home.
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