C & I Team
C & I Team
Sales & Marketing Team
Sales & Marketing Team
Danielle has over 16 years of business experience, which includes a mix of public and private accounting across a broad base of industries including manufacturing, insurance, and retail services. As CFO, Danielle is responsible for covenant reporting, multi-year forecasting and analytical review of company performance.
Derek focuses on ensuring our teams provide the best service possible to our many customers, identifying new partners that will benefit from our broad range of solutions, and creating a customer centric culture focused on collaboration, accountability, and operational performance.
Bob has over 25 years of experience in the facility maintenance industry. He provides leadership and strategic oversight to the Retail division. Bob is a life-long resident of the Mid-West but now resides in sunny Florida.
Keith drives the Commercial & Industrial business to new heights through vision, attention to details, and an unrelenting work ethic. His facility services journey began in his teens and he has worked his way up to the C Suite by understanding our business and the people with whom we work more so than anyone else.
Meredith started working with Diversified in 2011 and has been the company’s General Counsel since August 2016. She provides support for Human Resources, Safety, Vendor and Customer Management and Senior Leadership.
EVP of Risk, Procurement, Safety & Strategic Alliances
Larry pursues strategic alliances with our partners, sets a clear strategic direction and oversees execution of risk containment. He also drives all aspects of procurement while improving cost efficiencies, and leads our award-winning environmental, health, and safety program.
SVP of Business Development
Eric and his team cover a lot of territory – both geographically and informationally. Several of our salespeople earned their I.C.E. designation and are now Subject Matter Experts in sustainability, delivery, and service quality. Eric’s team is experienced, professional and focused on ensuring that we can stand behind every contract we sign.
Senior Vice President
In his current role as the Senior Vice President of Operations, Burney provides executive management to customers while retaining responsibility for operations. His ongoing success within the company is due to through dedication, hard work, and a deep commitment to quality service.
Senior Vice President
Frank has over 30 years of experience in Operations Management. He serves as the Senior Vice President of Operations for the Northeast and Mid-Atlantic regions.
Senior Vice President
Russell currently serves as our Senior Vice President for the South Central Region and has 15 years of experience in the National Facilities arena. He has served in senior leadership roles in the Facilities Maintenance industry.
SVP, Business & Customer Development
As the Senior Vice President of Business and Customer Development, Shaheen leads the development of new business as well as directly overseeing the Retail account management groups to help support our existing customers.
VP, Finance & Accounting
John and his team quantify and analyze our revenues and expenses to the minute, to the penny, and to the person so that our field personnel can spend their time focusing on service quality. Whether its customized invoicing or a consolidated statement, John’s department remains agile and responsive.
Bob spent years on “the customer side” of the facility management table making him highly attuned to preventing service hiccups. Bringing the customers’ point-of-view to his operational leadership allows him insight into understanding “Details Matter.” Bob and his team of outstanding people provide exceptional service night and day.
VP Operations West Region, I.C.E.
Joey understands that facilities services are more about people than the tools, equipment and supplies they use daily. Providing our teams with state of the art equipment is crucial, but hiring the best people, training them well and expertly leading them are what differentiates Joey’s leadership skills placing him head and shoulders above the competition.
HR Director, I.C.E.
Bill leads an HR Department responsible for thousands of employees working in a wide variety of environments meaning that he and his team stay at the top of their game. People are our primary assets in a company where “details matter” from recruiting to retiring and everywhere in the middle.
Senior Director, Account Management
Steve and his Account Managers live to serve, and for good reason. Our customers’ satisfaction is the only way that our company thrives. The Account Management team ensures that we are aligned with our customers’ long-term strategic initiatives while understanding that every day we must earn the right to continue serving them.
VP Corporate Operations
Kelly’s responsibilities as Vice President of Corporate Operations at Diversified include oversight of customer service and the management of vendor and customer relations. Kelly’s leadership and innovation has had a positive effect on several aspects of Diversified’s customer experience from roll out to retention.
VP, Human Resources
As VP of Human Resources, Llyod oversees talent management, benefits, employee relations, performance management, safety, and employee education & development. He has over 16 years of experience in the facility services industry, and has held senior human resources role in entertainment, travel and hospitality.
Director of Corporate Operations
As the Director of Corporate Operations at Diversified Maintenance, Melissa oversees the daily operations of the Customer Care department, Field Help Desk, Customer Service, Account Specialists and Work Order teams.
Travis serves as the primary contact for several key customers, helping coordinate efforts both on-site and through our centralized support teams to ensure client satisfaction. As an advocate for client happiness, Travis strives to form strong relationships and trust with our customers.
Paula oversees the general ledger functions, accounts payable, cash disbursements, accounts receivable, payroll , new hire, purchasing and bank reconciliation functions at Diversified.
Vice President, Finance
Andrea graduated with an MBA in Finance and Operations from George Mason University and has 20 years of international business experience in a variety of industries such as electronic retail, manufacturing and insurance arena. At Diversified, Andrea is involved in Sales Force Implementation, field support, incentive program design/implementation.
Director, Account Management
Rashawn works hand in hand with key customers to build valuable relationships, foster growth and achieve value objectives of our clients.
SR Director, Marketing, I.C.E.
Ben and the Marketing Department produce insight into the who, where and what is needed to grow our list of long-term, loyal customers. Our Marketing Team works alongside our Sales Team providing guidance, strategies, material support, and proposals.
Sr. Director, Marketing & Communications Corporate and Retail
At Diversified, Maheen is responsible for developing and executing marketing and communications programs across digital and traditional channels. She also forms new strategies to enhance Diversified’s overall brand and online presence.
VP, National Accounts
Jim’s career began with 20 plus years in retail management in positions that have spanned over 8 states. As the VP of National Accounts, Jim is committed to customer growth through his dedication to service and excellence.
As an Account Director, Monika oversees the day to day performance of one of Diversified’s key national accounts. She plays a vital role in customer relationship management, develops process and procedure for efficient operation, and leads the field operations team by providing training and guidance.
Vice President, I.C.E.
Max, or Robert, as he’s known at the office is a rarity who pursues facility maintenance opportunities for as long as it takes and for good reasons. Not many people can claim to have been employed in the facility services arena with the same company for over forty years.
National Account Executive
Amanda began her facility services career in 2010 and currently resides in the Hoosier State where she specializes in working with manufacturing and industrial customers on a large scale basis. She is a hard-working, dedicated expert who has assisted many companies over the years in consolidating their overall facility services spend while concurrently increasing quality.
Ben’s primary skill at managing our IT Department is his ability to connect the dots, and since he works for a company serving all fifty states in the U.S. – there are lots of dots to connect. Ben ensures that our people utilize technology to its fullest while also providing insight into where technology will be taking us and our clients in the future.
National Account Executive
Uncovering opportunities and finding prospective customers are Ed’s passions. He is continuously contacting, qualifying and working with facility maintenance service executives to determine the best solutions for their integrated service challenges.
Director, Business Development & Diversity
Ciara specializes in assisting organizations seeking to achieve supplier diversity spend goals via facility maintenance service contracts. Having developed an extensive network since 2012, Ciara’s first goal is to ensure that we’re the right solution for a customer’s facility maintenance needs, and only then she begins discussing diversity spend.
Regional Sales Executive, I.C.E.
Mark enjoys covering the Heart of Dixie with a smile on his face and service in his heart. Comfortable in most settings, he prefers building personal relationships with his customers before talking about business. If you hear from Mark, rest assured that he truly wants to make your job easier and your day a little brighter.
Bob brings more than 20 years of outside sales experience in his role as the Regional Sales Executive in Florida.