All
All
Senior Leadership
Senior Leadership
C & I Team
C & I Team
Retail Team
Retail Team
Sales & Marketing Team
Sales & Marketing Team
CEO
Neal drives focusing on all areas of company operations to keep Diversified Maintenance on a strategic path of growth, development and success. He has over 20 years of business management experience in driving profitable growth and building truly differentiated, outstanding businesses.
CFO
Danielle has over 16 years of business experience, which includes a mix of public and private accounting across a broad base of industries including manufacturing, insurance, and retail services. As CFO, Danielle is responsible for covenant reporting, multi-year forecasting and analytical review of company performance.
President – C&I Division
Keith drives the Commercial & Industrial business to new heights through vision, attention to details, and an unrelenting work ethic. His facility services journey began in his teens and he has worked his way up to the C Suite by understanding our business and the people with whom we work more so than anyone else.
President – Retail Division
Bob has over 25 years of experience in the facility maintenance industry. He provides leadership and strategic oversight to the Retail division. Bob is a life-long resident of the Mid-West but now resides in sunny Florida.
EVP of Risk, Procurement, Safety & Strategic Alliances
I.C.E – T
Larry pursues strategic alliances with our partners, sets a clear strategic direction and oversees execution of risk containment. He also drives all aspects of procurement while improving cost efficiencies, and leads our award-winning environmental, health, and safety program.
General Counsel
Marc is responsible for implementing Diversified’s overall legal strategy. He provides support to Human Resources, Safety, Risk Management, Contract Management, and Senior Leadership.
Founder, ESS & Diversity Partner, Diversified Maintenance
Edgar is the founder of Environmental Service Systems. ESS is a certified Minority Business Enterprise (MBE) specializing in facility maintenance and commercial cleaning services. Diversified Maintenance is a proud affiliate of ESS.
SVP of Business Development
As the leader of our business development team, Eric Smaldone covers a national footprint. His measured, professional approach to relationship building supports the sales team to build long-lasting client relationships built on integrity and delivering proven solutions to our clients.
VP, Diversity & Inclusion
Ciara has over a decade of experience in the facilities maintenance industry working with our sister company, Environmental Service Systems. As a nationally-recognized minority business, ESS has provided Ciara with ample experience working both internally and with customers to meet diversity goals. She will continue to drive company-wide D&I strategy for Diversified Maintenance.
SVP, Performance & Strategic Development
In his current role as the Senior Vice President, Performance & Strategic Development, Burney provides executive management to customers while retaining responsibility for operations. His ongoing success within the company is due to through dedication, hard work, and a deep commitment to quality service.
Senior Vice President
Frank has over 30 years of experience in Operations Management. He serves as the Senior Vice President of Operations for the Northeast and Mid-Atlantic regions.
EHS Director
EHS Director
Rob has 28 years of safety and risk management experience in the facility maintenance, manufacturing, and high tech sectors. He holds the Certified Safety Professional (CSP) from the Board of Certified Safety Professionals and Associate in Risk Management (ARM) designations. He provides leadership, direction, and support across the organization environmental, health and safety matters.
EHS Manager
Elizabeth hase over 15 years experience in Safety/Risk Management. She is a Certified Safety Manager, and OSHA 30 certified. She is currently the EHS Manager for the Retail Division, and her role is to reduce risk within the organization by working with operations teams to create a safe working environment.
VP, Finance & Accounting
John and his team quantify and analyze our revenues and expenses to the minute, to the penny, and to the person so that our field personnel can spend their time focusing on service quality. Whether its customized invoicing or a consolidated statement, John’s department remains agile and responsive.
VP, Integrated Facilities Management
Bob spent years on “the customer side” of the facility management table making him highly attuned to preventing service hiccups. Bringing the customers’ point-of-view to his operational leadership allows him insight into understanding “Details Matter.” Bob and his team of outstanding people provide exceptional service night and day.
VP Operations West Region, I.C.E.
Joey understands that facilities services are more about people than the tools, equipment and supplies they use daily. Providing our teams with state of the art equipment is crucial, but hiring the best people, training them well and expertly leading them are what differentiates Joey’s leadership skills placing him head and shoulders above the competition.
Regional Vice President of Operations
Todd is responsible for developing, maintaining and growing relationships with key clients through leadership, strategic planning and execution of client-specific strategies, and implementing operational plans to align with clients’ needs and objectives.
CIMS I.C.E., LEED AP
Vice President, Client Relations
Steve leads the Client Relations team for the Commercial & Industrial division. The department ensures that we are aligned with our customers’ long-term strategic initiatives while providing high-quality, facilities maintenance solutions.
VP Human Resources
VP Corporate Operations
Kelly’s responsibilities as Vice President of Corporate Operations at Diversified include oversight of customer service and the management of vendor and customer relations. Kelly’s leadership and innovation has had a positive effect on several aspects of Diversified’s customer experience from roll out to retention.
Director of Corporate Operations
As the Director of Corporate Operations at Diversified Maintenance, Melissa oversees the daily operations of the Customer Care department, Field Help Desk, Customer Service, Account Specialists and Work Order teams.
Account Director
Travis serves as the primary contact for several key customers, helping coordinate efforts both on-site and through our centralized support teams to ensure client satisfaction. As an advocate for client happiness, Travis strives to form strong relationships and trust with our customers.
Vice President, Marketing
At Diversified, Maheen is responsible for developing and executing marketing and communications programs across digital and traditional channels. She also forms new strategies to enhance Diversified’s overall brand and online presence.
Controller
Paula oversees the general ledger functions, accounts payable, cash disbursements, accounts receivable, payroll , new hire, purchasing and bank reconciliation functions at Diversified.
Vice President, Finance
Andrea graduated with an MBA in Finance and Operations from George Mason University and has 20 years of international business experience in a variety of industries such as electronic retail, manufacturing and insurance arena. At Diversified, Andrea is involved in Sales Force Implementation, field support, incentive program design/implementation.
Director, Account Management
Rashawn works hand in hand with key customers to build valuable relationships, foster growth and achieve value objectives of our clients.
VP, National Accounts
Jim’s career began with 20 plus years in retail management in positions that have spanned over 8 states. As the VP of National Accounts, Jim is committed to customer growth through his dedication to service and excellence.
Account Director
As an Account Director, Monika oversees the day to day performance of one of Diversified’s key national accounts. She plays a vital role in customer relationship management, develops process and procedure for efficient operation, and leads the field operations team by providing training and guidance.
Account Director
Richard has over 15 years of experience in the Hospitality and Retail sectors with a proven ability to develop strategies, drive change and manage through the ambiguity. As an Account Director, he builds trust through collaborative partnerships to gain the buy-in of key internal and external business partners to deliver on growth.
IT Manager
Ben’s primary skill at managing our IT Department is his ability to connect the dots, and since he works for a company serving all fifty states in the U.S. – there are lots of dots to connect. Ben ensures that our people utilize technology to its fullest while also providing insight into where technology will be taking us and our clients in the future.
Vice President, I.C.E.
Max, or Robert, as he’s known at the office is a rarity who pursues facility maintenance opportunities for as long as it takes and for good reasons. Not many people can claim to have been employed in the facility services arena with the same company for over forty years.
National Account Executive
Uncovering opportunities and finding prospective customers are Ed’s passions. He is continuously contacting, qualifying and working with facility maintenance service executives to determine the best solutions for their integrated service challenges.
Regional Sales Executive
Mark joins the Diversified team with over 20 years of experience with both business development and operational knowledge. He believes each client and facility is unique and strives to understand the interactions of both to uncover better solutions. With facility experience across several industries, Mark’s goal is to provide the best integrated facility solution for each client, resulting in long term relationships and Diversified Maintenance champions.
Regional Sales Executive
Chris helps customers in the Midwest Division design and implement industry-leading, site-specific facility maintenance programs. He brings years of experience to our team, allowing us to develop new business across a range of industries.
Regional Sales Executive
Cindy is a talented sales executive who brings her skills to help drive new business in the state of Georgia.
Marketing Operations Manager
Steve leads the marketing operations function, which includes process building, utilization of technology, and campaign execution. He works with business development, account management and operations to develop and execute strategic marketing plans and programs.
Regional Account Executive
Darren brings over 10 years of expertise in the facility maintenance industry to help develop business in Delaware, Maryland, and Pennsylvania.
National Sales Executive
Nancy has extensive experience providing multi-site clients with targeted Facility Maintenance solutions to help maintain safe and operational sites 24/7/365. Her top priority is building client relationships and working closely with the Diversified Team members who have a proven track record of taking care of our customers.
Regional Sales Executive
Based out of Tampa with 3 years of industry experience. Garrett is laser focused on the markets within Florida to grow within cities based on our vertical expertise. I am excited to have Garrett joining the team as he is very aligned within the market and long-term success of bringing on new business throughout his career.
Regional Sales Executive
Based out of Dallas/DFW with 6+ years of industry experience. Cheryl is very involved in the Dallas market to include IFMA and BOMA networks. I am excited to have Cheryl join the team based on her industry knowledge and hunter sales skills.
National Sales Executive
With over 15 years of industry experience, Jesse enjoys fostering relationships with facility management teams by utilizing a consultative sales approach that focuses on creating solutions for clients while increasing a return on their investment. As a subject matter expert and an unwavering commitment to a customer’s needs, Jesse has a talent for resolving complex issues and winning customer loyalty.
Client Relations Executive
David is a 30+ year veteran in our industry. David joined the Client Relations Team as a Client Relations Executive for key customers in the Government and Educational segments. David’s vast knowledge of these verticals helps him respond to retention and also work on new growth opportunities as well.
Client Relations Executive
Focusing on the Banking/Financial sector Sheryl listens to seek understanding in what the customers’ needs are, she is all about meeting and exceeding our clients expectations . Sheryl believes that communication and relationships are the key to a creating customer solutions.
Regional Sales Executive
Based out of Tennessee with 4 years of industry experience and coming over from Client Relations to a dedicated new business development position. There is no doubt with Michael’s industry experience in his role of Client Relations to build out new customer relations in selling our services within the NC, SC, and VA regions.
Client Relations Executive
Jim comes to us with over 10 years of territory management experience within the Facility Service industry. As the Client Relations Executive for Industrial and Manufacturing, Jim is responsible for devising policies and methodologies that ensure quality standards, continuity of service, and compliance with all regulations.
Client Relations Executive
John serves on the Client Relations team for the Commercial and Industrial Division for Diversified Maintenance. His passion is to seek a desirable value proposition for both the client and the company; while simultaneously, developing a long-term business relationship with the client.
Client Relations Executive
Neema comes to us with over 10 years of territory management experience within the Facility Service industry. As a member of the Client Relations team, Neema is responsible for overseeing customer accounts in the commercial, aerospace and finance markets. He is responsible for devising policies and methodologies that ensure quality standards, continuity of service, and compliance with all regulations.
Client Relations Executive
Shanna brings multiple years of operations and financial industry experience to her role as Client Relations liaison. She has been engaged operationally with 2 of our top 10 customers over the last 5 years and has brought that experience to the team. Shanna enjoys the client facing part of our business and has proven to be a key contributor to client relations.
Client Relations Executive
Rich has over 20 years of senior level business management. He uses his extensive skill set and past consulting and business leadership experience to develop customer-focused facilities maintenance programs emphasizing results and increasing efficiencies to save his clients costs.
Client Relations Executive
Tommy brings years of facilities maintenance experience to his clients. He helps customers in the commercial and manufacturing sectors achieve their facility maintenance program goals while leveraging efficiencies and unique capabilities to get the most from their budget.
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