All
All
Senior Leadership
Senior Leadership
C & I Team
C & I Team
Consumer
Consumer
Health & Safety
Health & Safety
Sales & Marketing Team
Sales & Marketing Team
Client Relations
Client Relations
CEO
Neal drives focusing on all areas of company operations to keep Diversified Maintenance on a strategic path of growth, development and success. He has over 20 years of business management experience in driving profitable growth and building truly differentiated, outstanding businesses.
CFO
Danielle has over 16 years of business experience, which includes a mix of public and private accounting across a broad base of industries including manufacturing, insurance, and retail services. As CFO, Danielle is responsible for covenant reporting, multi-year forecasting and analytical review of company performance.
President
Keith has been with the company for over 20 years and has a wealth of leadership experience across all facets of our industry along with a passion for positive change. As President, Keith leads both C&I and Consumer divisions. His range of business acumen, operational knowledge, and understanding of our industry challenges contributes immensely to the Company’s growth.
COO, Consumer Division
In his current role as COO, Burney provides executive management to customers with a sole focus on operational excellence. His ongoing success within the company is due to his dedication, hard work, and deep commitment to quality service.
COO, Commercial & Industrial Division
As COO, Todd is responsible for developing, maintaining, and growing relationships with key clients through leadership, strategic planning and execution of client-specific strategies that align with their objectives.
EVP of Risk, Procurement, Safety & Strategic Alliances
I.C.E – T
Larry pursues strategic alliances with our partners, sets a clear strategic direction and oversees execution of risk containment. He also drives all aspects of procurement while improving cost efficiencies, and leads our award-winning environmental, health, and safety program.
Founder, ESS & Diversity Partner, Diversified Maintenance
Edgar is the founder of Environmental Service Systems. ESS is a certified Minority Business Enterprise (MBE) specializing in facility maintenance and commercial cleaning services. Diversified Maintenance is a proud affiliate of ESS.
SVP of Business Development
As the leader of our business development team, Eric Smaldone covers a national footprint. His measured, professional approach to relationship building supports the sales team to build long-lasting client relationships built on integrity and delivering proven solutions to our clients.
VP, Diversity & Inclusion
Ciara has over a decade of experience in the facilities maintenance industry working with our sister company, Environmental Service Systems. As a nationally-recognized minority business, ESS has provided Ciara with ample experience working both internally and with customers to meet diversity goals. She will continue to drive company-wide D&I strategy for Diversified Maintenance.
EHS Director
EHS Director
Rob has 28 years of safety and risk management experience in the facility maintenance, manufacturing, and high tech sectors. He holds the Certified Safety Professional (CSP) from the Board of Certified Safety Professionals and Associate in Risk Management (ARM) designations. He provides leadership, direction, and support across the organization environmental, health and safety matters.
VP, Finance & Accounting
John and his team quantify and analyze our revenues and expenses to the minute, to the penny, and to the person so that our field personnel can spend their time focusing on service quality. Whether its customized invoicing or a consolidated statement, John’s department remains agile and responsive.
VP, Integrated Facilities Management
Bob spent years on “the customer side” of the facility management table making him highly attuned to preventing service hiccups. Bringing the customers’ point-of-view to his operational leadership allows him insight into understanding “Details Matter.” Bob and his team of outstanding people provide exceptional service night and day.
Senior Vice President – Southeast/West Regions, I.C.E.
Joey understands that facilities services are more about people than the tools, equipment and supplies they use daily. Providing our teams with state of the art equipment is crucial, but hiring the best people, training them well and expertly leading them are what differentiates Joey’s leadership skills placing him head and shoulders above the competition.
Regional Vice President – North Carolina, Capital, Mid-Atlantic and Northeast
With years of facility maintenance experience, Mike helps customers with a wide range of issues and solutions. He focuses on providing customized cleaning and facility maintenance programs for his customers through a variety of innovative approaches.
Regional Vice President
Regional Vice President
Victor brings over 19 years of experience in facilities maintenance to the South Central market that he currently oversees. His passion lies in providing exceptional quality of services to our customers, every day.
Regional Vice President
With over 17 years of experience within the facilities maintenance industry, Ben is focused on providing exceptional customer experiences to our valued clients in 27 States West of the Mississippi including AK and HI.
Regional Vice President
George brings 24 years of facilities maintenance experience to his role as RVP. Over the course of his career, George has gained a distinct perspective, having worked his way up from area manager to his current position. This insight has allowed him to strengthen his leadership and has helped him build long lasting client relationships along the way. George’s extensive background and all around knowledge in his field assist him in providing superior service to his clients.
C.C.E from I.C.E., LEED AP
SVP of Client Relations and Strategic Alliances
As the leader of our Client Relations team, Steve Weiand covers our 250 national clients across the United States as a day-to-day sounding board. His leadership to our clients and client relations team is founded on 3 essential principles of delivering solutions, creating strategies, and assuring alignment to each of our clients.
VP, People Operations
VP of Corporate Operations
As the VP of Corporate Operations at Diversified Maintenance, Melissa oversees the daily operations of the Customer Care department, Field Help Desk, Customer Service, Account Specialists and Work Order teams.
Vice President, Marketing
At Diversified, Maheen is responsible for developing and executing marketing and communications programs across digital and traditional channels. She also forms new strategies to enhance Diversified’s overall brand and online presence.
Controller
Paula oversees the general ledger functions, accounts payable, cash disbursements, accounts receivable, payroll , new hire, purchasing and bank reconciliation functions at Diversified.
Sr. Director Client Relations
Rashawn works hand in hand with key customers to build valuable relationships, foster growth and achieve value objectives of our clients.
SVP, Innovation & Transformation
Tom has over 12 years of experience in Integrated Facilities Management, overseeing multi-million sq. ft. building portfolios at an international scale. As the SVP of Innovation & Technology, Tom is driving a culture of promoting innovation with a purpose.
Sr. Director of Client Relations
Bryan brings 19 years of leadership, performance management and top level results. Delivering sustainable results through leadership, positive influence, competency, strong communications, and relying on exemplary customer relations. Adopting and implementing change management is a key attribute to help in the ever changing landscape of the facilities world. Known for his flexibility to move quickly into various, fast-changing markets and within multiple vertical markets.
VP, National Accounts
Jim’s career began with 20 plus years in retail management in positions that have spanned over 8 states. As the VP of National Accounts, Jim is committed to customer growth through his dedication to service and excellence.
Director of Procurement
Rob has 25 years of experience and heads the Procurement team to support our objectives of cost savings, effective utilization of technology and analytics, and exploring partnerships with regional and diverse suppliers, among others.
Client Relations Executive
As an Account Director, Monika oversees the day to day performance of one of Diversified’s key national accounts. She plays a vital role in customer relationship management, develops process and procedure for efficient operation, and leads the field operations team by providing training and guidance.
Account Director
As an Account Director, Samantha builds strong relationships with key customers as their primary point of contact and works closely with our support teams to execute our clients’ strategic plans. With her strong background in customer relations, project management, and both back and front office operations, she delivers a multi-faceted approach to Account Management that drives performance and fosters growth within the organization.
Client Relations Executive
Richard has over 15 years of experience in the Hospitality and Retail sectors with a proven ability to develop strategies, drive change and manage through the ambiguity. As an Account Director, he builds trust through collaborative partnerships to gain the buy-in of key internal and external business partners to deliver on growth.
Director of IT Infrastructure
At Diversified, Richard leads all functions of IT for both regions with a strong focus on reliability, security and innovation. Richard’s IT and leadership experience began while serving in the US Army, which he cites as a major contributor to “Leading by example” leadership style.
IT Manager
Ben’s primary skill at managing our IT Department is his ability to connect the dots, and since he works for a company serving all fifty states in the U.S. – there are lots of dots to connect. Ben ensures that our people utilize technology to its fullest while also providing insight into where technology will be taking us and our clients in the future.
Marketing Operations Manager
Steve leads the marketing operations function, which includes process building, utilization of technology, and campaign execution. He works with business development, account management and operations to develop and execute strategic marketing plans and programs.
Director, Operations Training and Innovation
Mark comes to us with over 30 years of experience in the industry. A University of Tennessee graduate, Mark holds certificates from BSCAI and ISSA, and has extensive experience in leading, training and supporting across multiple regions. Mark proactively identifies issues, finds solutions and increases efficiencies for his customers across the state of Georgia.
National Account Executive
Uncovering opportunities and finding prospective customers are Ed’s passions. He is continuously contacting, qualifying and working with facility maintenance service executives to determine the best solutions for their integrated service challenges.
Cassie with more than 10 years of experience in the industry is known for her customer advocacy. She believes that working on solutions to create value for our clients is her top priority. Cassie enjoys working across multiple vertical markets, handling finance, commercial and industrial portfolios.
Regional Sales Executive
Mark joins the Diversified team with over 20 years of experience with both business development and operational knowledge. He believes each client and facility is unique and strives to understand the interactions of both to uncover better solutions. With facility experience across several industries, Mark’s goal is to provide the best integrated facility solution for each client, resulting in long term relationships and Diversified Maintenance champions.
Regional Sales Executive
Chris helps customers in the Midwest Division design and implement industry-leading, site-specific facility maintenance programs. He brings years of experience to our team, allowing us to develop new business across a range of industries.
Regional Sales Executive
Cindy is a talented sales executive who brings her skills to help drive new business in the state of Georgia.
Regional Sales Executive
Based out of Tampa with 3 years of industry experience. Garrett is laser focused on the markets within Florida to grow within cities based on our vertical expertise. I am excited to have Garrett joining the team as he is very aligned within the market and long-term success of bringing on new business throughout his career.
National Sales Executive
Based out of Dallas/DFW with 13 years of industry experience. Cheryl is very involved in the Dallas market to include IFMA and BOMA networks. I am excited to have Cheryl join the team based on her industry knowledge and hunter sales skills.
Regional Sales Executive
Bruce has extensive experience in prospecting, qualifying, and closing new contractual service agreements, as well as developing lasting, loyal partnerships across industries, including industrial, commercial, healthcare, automotive, hospitality, property management, government, and academic institutions.
National Sales Executive
Focusing on the Banking/Financial sector, Sheryl is all about exceeding customer expectations through her valuable experience, ongoing communications, and quick issue resolutions.
Client Relations Executive
David is a 30+ year veteran in our industry. David joined the Client Relations Team as a Client Relations Executive for key customers in the Government and Educational segments. David’s vast knowledge of these verticals helps him respond to retention and also work on new growth opportunities as well.
Client Relations Executive
Jim comes to us with over 10 years of territory management experience within the Facility Service industry. As the Client Relations Executive for Industrial and Manufacturing, Jim is responsible for devising policies and methodologies that ensure quality standards, continuity of service, and compliance with all regulations.
Client Relations Executive
Jay has spent his career helping clients with their solutions. He has helped deliver services on time, on budget and in scope over his career. His motto is “customers deserve great service every day”. Jay brings 10 years of Industry experience in the role of Client Services Representative and serves over 40 clients in his role.
Client Relations Executive
Shanna brings multiple years of operations and financial industry experience to her role as Client Relations liaison. She has been engaged operationally with 2 of our top 10 customers over the last 5 years and has brought that experience to the team. Shanna enjoys the client facing part of our business and has proven to be a key contributor to client relations.
Client Relations Executive
Rich has over 20 years of senior level business management. He uses his extensive skill set and past consulting and business leadership experience to develop customer-focused facilities maintenance programs emphasizing results and increasing efficiencies to save his clients costs.
Client Relations Executive
Ric has a wealth of experience in multi-unit facility services management as a client relations executive. His vast experience in budgeting, purchasing, strategic tactical planning, and customer service ensures the best growth for his client portfolio.
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