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Contributed by: Admin 2

Value of CIMS Certification for Customers

Contributed by Ed Turbeville, Regional Sales Executive

Facilities maintenance is an essential function for all types of businesses, as it comprises a comprehensive plan with several jobs to ensure the facility is clean, sanitized, safe, and optimized. In order to select a facilities maintenance service provider that delivers true value and benefits, it is integral to consider options that stand out from their competitors. What sets a company apart is not only its service offering, quality standards, and industry reputation but also that it holds relevant and significant certification as proof that it follows high standard protocols.

As the worldwide cleaning industry association, ISSA assesses facilities maintenance companies that can achieve the association’s certification only by demonstrating compliance with five core sections. The accreditation is called CIMS – a comprehensive certification program that includes on-site reviews, documentation, customer account visits, analysis of processes and systems, and much more. Selecting a facilities maintenance partner that is CIMS certified means that it is committed to quality and customer satisfaction. CIMS certified partner will have the advanced capabilities to implement a comprehensive framework and integrated service plan with a qualified and trusted team, while ensuring a comfortable, safe, productive facility.

As a CIMS certified company, Diversified Maintenance has completed ISSA’s required elements by demonstrating its consistent quality services. The Company has distinctly achieved expertise in the following key areas that are crucial for achieving CIMS certification:

Service Delivery

Quality Systems

Management Commitment

Human Resources

Health, Safety, and Environmental Stewardship

Green Building (GB) Standards

All new and potential customers gain confidence from CIMS certification as it is an evidence of Diversified’s quality services and comprehensive capabilities to meet the unique demands of all types of customers. To learn more about the impact of a CIMS certified facilities maintenance partner, send me a note at: Ed Turbeville eturbeville@diversifiedm.com.