Blog/News
Blog/News
Key Benchmarking Tips for Your New Janitorial Partner
Contributed by Christopher Payne, Regional Sales Executive For most businesses, switching to a new janitorial service provider from an existing one is likely to result in disruptions during transition, and may possibly take time for the new company to fully get on track to required productivity. However, there are several instances that work as customer […]
Read moreThe Other Side of Insufficient Labor Force
How Facilities Maintenance Services Can Rebound Despite Labor Shortages in Other Industries Over a year after the COVID-19 pandemic struck, the US economy is on its road to recovery and navigating through some long-lasting challenges. According to the Federal Reserve [1], the country’s economic recovery continues to be on track despite a rise in coronavirus […]
Read moreThe Significance of Transparency in Facilities Maintenance Contract Terms
Contributed by Darren Theodore, Regional Sales Executive Every new facilities maintenance program commences after a contract is designed and agreed upon by both, the service provider and the customer. The contract’s main aim is to specify all relevant information about the cleaning and maintenance program in order to outline the terms of the agreement with […]
Read moreIs it Possible to Solve Labor Shortage Issues – Effective Approach to Maintain a Productive Facilities Maintenance Workforce
Contributed by Nancy Matura, National Sales Executive Prior to the COVID-19 pandemic, the US job market dynamics were significantly different from what they are now, mainly because a greater number of people were willing to work hourly jobs. Owing to the large pool of candidates readily available during the pre-pandemic times, businesses were able to […]
Read moreSuccessful Transition Phase in Outsourcing Janitorial Services
Contributed by Garrett Goralski, Regional Sales Executive Making a transition from an existing janitorial service provider to a new one or from a self-performing model to a professionally managed outsourced program, it is essential to make the most of the transition phase with a comprehensive, value-driven approach. While it may appear like a simple process […]
Read moreCustomer Retention Translates into Customer Loyalty: How Your Facilities Maintenance Partner Stands Out from the Crowd
Contributed by Ed Turbeville, National Sales Executive “There is a big difference between a satisfied customer and a loyal customer.” –Shep Hyken (Customer Experience Expert) Facilities maintenance companies strive to achieve higher customer retention for a number of reasons, including cost effective benefits. It leads to less costs to improve the value of longstanding customers […]
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