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Contributed by: Admin 2

How CIMS Certification Validates Your Facilities Maintenance Partner’s Competency and Competitive Edge

Contributed by Mark Gilbreth, Regional Sales Executive

Any business looking to outsource its cleaning and facilities maintenance function expects a comprehensive and results-oriented program that guarantees both, great service and a profitable bottom line. When they approach facilities maintenance companies to enter a new contract with, the majority of them will explain their ability to achieve the stated objectives. Only a few service providers, however, are capable of not only obtaining the intended goals but also substantiating their claims and success stories.

Lack of relevant certification is frequently the cause of discrepancies between the commitment made prior to start of service and actual service delivery. On the other hand, a facilities maintenance company that completes a certification program is recognized for the quality of its services. For instance, ISSA, the worldwide cleaning industry association, provides Cleaning Industry Management Standard (CIMS) and the Cleaning Industry Management Standard-Green Building (CIMS-GB) as a way for cleaning service providers to demonstrate their capability to provide reliable and high-quality services.

CIMS certification program is designed to evaluate the operations, best practices, safety protocols, as well as the environmentally sustainable efforts for janitorial and facilities maintenance service providers. In a fast-paced and competitive environment as that of janitorial and facilities maintenance industry, CIMS certified companies stand out for their ability to implement a strategic framework while maintaining high standards of professionalism, quality, and customer service.

Diversified Maintenance holds CIMS-GB with Honors which comprises two key elements: the flagship CIMS certification program along with the additional Green Building certification. Not only has this certification program enhanced the Company’s credibility, but it outlines the competitive edge based on its advanced competencies in the critical areas of quality system, service delivery, human resources, safety, environmental stewardship, and management commitment. To learn more about the benefits of a partner that has completed a program with third-party accredited assessors, send me a note at: Mark Gilbreth