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Contributed by: Admin 2

Revolutionize Your Outsourced Facility Maintenance Program with Diversified’s Autonomous Cleaning Program

Contributed by Steve Weiand, VP Client Relations

Internal practices and operations for organizations must progress in response to the ever-evolving customer needs, industry dynamics, and the business environment. In recent times, we have seen a rise in popularity for autonomous cleaning practices to increase productivity and efficiency.

As business leaders in various industries are adapting their approach to consider long-term solutions for their workplace cleaning and maintenance requirements, autonomous technologies are quickly gaining traction. These methods involve using specialized equipment that is designed to work independently while completing rote cleaning tasks without any operator assistance.

“The most impactful automation deployments occur in industries with highly repetitive tasks. New robotic solutions, such as autonomous sweepers, enable janitorial teams to tackle some of their most time-consuming, repetitive tasks quicker and more efficiently. Time saved on labor can help the cleaning industry provide workers with more opportunities for advancement and allow them to start providing true cleaning performance data. This will ultimately improve client satisfaction.” [1] – Brady Watkins (SoftBank Robotics America)

The emerging trend of autonomous cleaning methods is useful for industries in a variety of ways, but the core benefits of increased productivity and cost savings remain widely consistent for most businesses as they explore value-creating opportunities through cleaning services. Other benefits that also influence the need for autonomous technology include labor shortage crisis, budget constraints, and the ‘new normal’ work environment after the COVID-19 pandemic.


Professional cleaning services are particularly important for banks and financial institutions as they have in-person engagement with their customers on a daily basis. Their brand image and reputation is impacted by a host of attributes including the appearance of their facility. Besides the aesthetics, the facility’s appearance must also convey the standards of cleanliness, sanitation, and hygiene that are maintained every day. As a result, the outsourced services for facility maintenance at banks and financial institutions should have the capacity to offer a full-service program with integrated solutions across multiple locations. Simultaneously, it has become increasingly important to incorporate autonomous technologies in the program including autonomous sweeping, auto-scrubbing, and autonomous disinfecting.


Facility maintenance for industrial plants is essentially complex in nature. The wide range of tasks go beyond basic cleaning protocols as it is critical to ensure that the comprehensive cleaning and maintenance program includes high level of safety measures, upkeep of heavy machinery, organizing floor space, among others. As a result, autonomous technology has a positive impact on industrial facility maintenance programs as it reduces the need to re-do insufficiently performed tasks, enhances consistency, improves safety standards, and boosts the outcome of the program.


The retail environment holds a significant impact on both, the customer experience and repeat business. However, cleaning and maintaining retail spaces not only requires a certain level of expertise to achieve the best results, but also a service partner that manages the specific timing, frequency, and schedule necessary to ensure consistent quality standards on a daily basis. Through the use of autonomous cleaning technology, a full range of specialized tasks can be performed without interference from the cleaning team to store/supermarket customers and employees while delivering the same quality of service.

Diversified Maintenance is the pioneer in implementing and sustaining autonomous innovation for customers in various industries. DMS AI initiatives have been the most sought after and impactful solutions in the facilities maintenance industry today. The core focus is to add value for customers by reducing dependence on a large workforce for routine tasks as well as year-over-year cost savings. The Company prioritizes successfully adopting in scale while responding to the radical shifts in health and safety requirements, work transformation, and labor market volatility.



[1] Automation for the Cleaning Industry