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Contributed by: Kristi Khonsari

Embracing the Future of Facilities Maintenance with Technology & Innovation

Technology and innovation are now at the core of driving efficiency and sustainability in facilities maintenance. A few key examples include automation, real-time data tracking, and eco-friendly solutions that are changing the processes and service delivery for professional facilities maintenance service providers. The operations are smarter and more cost-effective, ensuring greater value for customers.

At Diversified Maintenance, we are leveraging technology better to serve our customers in a wide range of industries. Through the use of innovative technologies, we can streamline our operations, deliver more sustainable solutions, and ensure continuous improvement in our processes.

INNOVATION WHEEL AT DIVERSIFIED MAINTENANCE

Diversified Maintenance has implemented a series of advanced technologies that are reshaping the way we approach facilities maintenance. Here are some of the key components of our Innovation Wheel that are driving progress within our operations:

  • Data-Driven Cleaning
    We use a sensor and analytics platform powered by IoT technology to track and maximize cleaning operations, ensuring more accurate and efficient cleaning schedules.
  • Intelligent Consumables
    We have a range of holistic consumables and janitorial sanitation solutions, with a strong emphasis on health, wellness, and sustainability.
  • Proof of Service
    With geo-fencing technology, we ensure frontline check-in and checkout, providing transparent proof of service for our customers. This level of accountability helps to build trust and demonstrates our commitment to excellence.
  • Asset Tracking
    We utilize wireless communication technology and real-time location tracking to monitor critical on-site and off-site assets. This enables us to maintain accurate inventory management.
  • Generative AI
    By leveraging artificial intelligence, we interpret raw customer data to drive efficient work order processing, automate routine tasks, and make smarter, faster decisions.
  • Autonomous Robotics & Digital Knowledgebase
    We integrate robotic technology to enhance cleaning efficiency, improve the quality of cleaning, and boost customer satisfaction by offering a more reliable and consistent service. QR Code technology reduces paper processing, allows for the ease of information access, and enhances communication 24/7, 365 days a year.
  • Connected Workforce
    We empower our workforce through exclusive desktop and mobile applications, enabling them to perform their jobs more effectively and efficiently. These technology tools help us provide timely, high-quality service while fostering greater collaboration across teams.

 

Diversified Maintenance is committed to integrating technology and innovation across both frontline and backend operations to deliver superior, sustainable, and efficient services.