Monika joined Diversified in 2010 as an Account Coordinator. During her tenure with the company she was involved with several national accounts. As an Account Director Monika oversees the day to day performance of one of Diversified’s key national accounts. She plays a vital role in customer relationship management, develops process and procedure for efficient operation, and leads the field operations team by providing training and guidance on how to achieve customer and company goals and objectives. Monika resides with her family in the northwest suburbs of Chicago and in her spare time is an outdoor enthusiast.